Privacy Policy & Terms of Use

Privacy Policy

 

Thaifirewok restaurant respects your privacy. This policy explains the accepted privacy practices for the OnlineOrdering services at www.OnlineOrdering.com (the "Services") and Autholize.net as a gateway payment. It describes the ways OnlineOrdering and Autholize.net collects and uses your personal information and how you can verify or control the use of the information you provide to OnlineOrdering and Autholize.net via thaifirewok.com.au.

 

What does OnlineOrdering do with your personal information?
 

OnlineOrdering may use your personal information for the following purposes:

  • to provide you with Services and to enable you to use them;

  • to improve and customize your experience with the Services;

  • to develop and improve the Services;

  • to better learn and understand what services and products customers prefer;

  • to provide you with support, assistance and updates;

  • to handle inquiries, complaints and to collect payments;

  • to send you updates and notices, to provide you with information relating to the Services and to provide you with further marketing and advertising material, such as information about new services that may interest you, subject to your prior indication of consent;

  • to facilitate communication between you and OnlineOrdering, and between you and  the relevant restaurant;

  • to conduct surveys from time to time;

  • to enforce the Terms of Use of the Services Terms of Use ;

  • to contact you as and when OnlineOrdering believes it to be necessary;

  • to comply with any applicable law and assist law enforcement agencies as required;

  • to collect fees and debts, and to prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Services;

  • to take any action in any case of dispute, or legal proceeding of any kind between you and us, or between you and other users or third parties with respect to, or in relation with the Services;

  • For any other purpose stipulated in this policy, or in the Terms of Use.

 

Information security
 

OnlineOrdering implements information security systems and procedures, to secure the information stored on OnlineOrdering' system. Specifically, OnlineOrdering uses Secure Socket Layer ('SSL') protocol, encryption, firewalls and other systems and procedures to secure your personal information gathered when you register with the Services, place orders and use the Services. Such systems and procedures reduce the risk of security breaches, but they do not provide absolute security. Therefore, OnlineOrdering cannot guarantee that the Services are immune to unauthorized access to the stored or transmitted information and to other information security risks.

The information OnlineOrdering shares with others

OnlineOrdering does not sell, rent or lease your personally identifiable information to third parties for any of their marketing purposes. OnlineOrdering may share personally identifiable information with others in any of the following instances, or subject to your explicit consent:

  • When you use the Services. In these cases, OnlineOrdering will share your information only to the extent required to facilitate your use of the Services, including by transmitting your order details and your credit or debit card details, or by making such details available otherwise, to the relevant restaurant;

  • If OnlineOrdering reasonably believes that you have breached the Terms of Use, or abused your rights to use the Services, or performed any act or omission that OnlineOrdering reasonably believes to be violating any applicable law, rules, or regulations. In these cases, OnlineOrdering may share your information with law enforcement and other competent authorities, and with any third party, as may be required to handle any result of your wrongdoing;

  • If OnlineOrdering is required, or reasonably believes that is required by law to share or disclose your information;

  • In any case of dispute, or legal proceeding of any kind between you and us, or between you and other users or third parties with respect to, or in relation with the Services;

  • In any case where OnlineOrdering may reasonably believe that sharing information is necessary to prevent imminent physical harm or damage to property;

  • If OnlineOrdering organizes the operation of the Services within a different framework, or through another legal structure or entity, or if OnlineOrdering is acquired by, or merged with another entity, provided however, that those entities agree to be bound by the provisions of this policy, with respective changes taken into consideration;

  • OnlineOrdering may also share personally identifiable information with companies or organizations connected, or affiliated with OnlineOrdering, such as subsidiaries, sister-companies and parent companies, with the express provision that their use of such information must comply with this policy.

Last update: [October 29th, 2013]

 

A.COLLECTION OF INFORMATION (Autholize.net)

 

The type of Information submitted to or collected by CyberSource varies depending upon the nature of the activity and relationship with CyberSource.

  • Browsing the Website: When You browse the company's website, CyberSource may collect information regarding the domain and host from which You access the Internet, the Internet Protocol address of the computer or Internet Service Provider You are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of the company's website and for security reasons.

  • Inquiries: The website contains various forms, links to company e-mail addresses, and fax numbers that You may use to solicit information about the website, CyberSource services, and the company in general. When You complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, CyberSource may store the inquiries and their contents, including any personally identifiable information You may have provided. Any personally identifiable information You submit via an inquiry is collected only with Your knowledge and active participation.

  • Use of Gateway Services: When You register to use CyberSource online processing services ("Gateway Services"), You will be required to provide personally identifiable information and to enter into a written agreement with CyberSource. If You ordered any products or services from businesses that use our Gateway Services ("CyberSource Customers"), You were required to submit personally identifiable information ("Order Information"). CyberSource Customers transmit Order Information to CyberSource for the purpose of processing Orders. Order Information is maintained in servers located within the U.S.A. and may also be maintained in servers located in Europe or Asia, depending on where the order originates or the geographic location of a CyberSource Customer. CyberSource may maintain Order Information for a certain period of time to comply with audits, legal requirements, or for disaster recovery purposes.

  • Applying for a Merchant Account: When You submit an application to obtain a merchant account through CyberSource, You will be required to provide personally identifiable information. Furthermore, CyberSource may also obtain information about You from third party sources, including, without limitation, consumer reporting agencies.The Data Protection Act does not generally apply to data about limited companies or partnerships, but it does cover personal data relating to sole traders and partnerships. When we receive an application from a business, we may perform a search with a credit reference agency and fraud prevention agency on the individual company directors or partners. Order Information provided by You to CyberSource Customers and any Information that You provide to CyberSource directly will be transferred outside of the European Union to the United States. By providing personal information to CyberSource Customers or us, You are consenting to the transfer of such information outside of the EU and to its storage and use as described herein.

 

 
B. USE AND DISCLOSURE OF INFORMATION(Autholize.net)

 

Usage and disclosure of Your Information varies based on Your relationship with CyberSource. CyberSource never sells any personally identifiable information and, except as expressly set forth below, never discloses personally identifiable information to any third parties.

  • Browsing the Website: Information collected while You're browsing our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such Information may be disclosed to third parties to provide any of the aforementioned activities on behalf of CyberSource.

  • Inquiries: If you submit an inquiry via online form, e-mail, fax, or telephone call, the information collected may be used by CyberSource to respond to Your inquiry or to contact You to inform You of CyberSource services. Information collected during the course of an inquiry will not be disclosed to any third party unless such third party has been contracted by CyberSource, with obligations of confidentiality, to contact You on our behalf.

  • Use of CyberSource Services: If You are a CyberSource Customer, CyberSource will use Your Information during the course of providing You with the Gateway Services. During the course of providing such services, CyberSource may disclose Your Information to third parties that have contracted with CyberSource to perform certain functions of the Gateway Services on our behalf ("Subcontractors"). CyberSource may also use Your Information to contact You about other CyberSource offerings and to inform You about general company news and industry trends, directly or through the use of third party vendors. CyberSource may also use Your Information for internal business analyses. If You are a customer of a CyberSource Customer, CyberSource will use Order Information during the course of providing processing services to such CyberSource Customer. CyberSource may also use Order Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing Gateway Services to CyberSource Customers, CyberSource may disclose Order Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Order Information.

  • Applying for a Merchant Account: If You apply for a merchant account from or through CyberSource, CyberSource may use and disclose the Information to evaluate Your eligibility for a merchant account, including disclosure to consumer reporting agencies, relevant financial institutions, and other entities involved in providing the merchant account services. CyberSource may also use and disclose Your Information during the course of providing or procuring on Your behalf the merchant account services. CyberSource may also use Your Information to contact You, directly or through a third party vendor, about other CyberSource offerings and to inform You about general company news and industry trends. CyberSource may also use Your Information for internal business analyses.

  • Surveys and Questionnaires: If You submitted an inquiry to CyberSource or if You are a CyberSource Customer, periodically, CyberSource may use Your Information to contact You, directly or through a third party vendor, to complete a survey or questionnaire. Responses to any such survey or questionnaire may be used for internal business analyses and may be disclosed in aggregate form without disclosing Your personally identifiable information.

  • Use of Cookies: Forms on our website may use cookies. Cookies are small files of data that reside on Your computer and allow CyberSource to recognize You as a CyberSource Customer or a previous visitor of our website. CyberSource may use cookies to populate frequently used forms or to provide You with other customized viewing options for Your convenience. CyberSource uses cookies solely to maintain personalized services throughout the website.

  • Confidentiality Obligations: All contracts entered into between CyberSource and CyberSource Customers, CyberSource and Subcontractors, and CyberSource and other third party service providers contain express provisions governing the confidential treatment of any and all personally identifiable information.

  • Investigations and Proceedings: CyberSource may use Information to conduct internal investigations. CyberSource may disclose Information to cooperate with an investigation by law enforcement agencies or other governmental authorities and may also disclose Information in response to a subpoena, warrant, court order, or other comparable legal processes.

 

C. INFORMATION SECURITY(Autholize.net)

 

CyberSource is committed to privacy and security. CyberSource is compliant with the Payment Card Industry Data Security Standard ("PCI DSS") as a Level 1 service provider. CyberSource has been compliant with PCI DSS since its inception in 2002. PCI DSS is the bankcard industry's most stringent security standard. Examples of CyberSource's security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of Order Information to and from CyberSource Customers; restricting access to personally identifiable information; and, periodic security audits by third party security experts.

(Last Modified October 15, 2012)

 

For more Information
 

Read all OnlineOrdering’s private policy Click HERE

 

You are welcome to contact OnlineOrdering with requests, comments and questions regarding this privacy policy by email at: info (at) onlineordering.com. 

 

Read all Autholize.Net’s private policy Click HERE

 

Authorize.Net
P.O. Box 8999
San Francisco, CA 94128-8999
Attn: Legal Department
Mailstop: M1-12SE

Terms of Use

 

There are no refund after you complete an order.

 

To cancle your future order is available for cash payment order only by tel. 9599 4488

 

WE ACCEPT CASH AND MAJOR CREDIT CARDS.

 

PLEASE NOTE: WE DO NOT ACCEPT EMAIL RESERVATIONS / BOOKINGS.

 

To avoid disappointment

please phone our restaurant directly. Thank you.

 

MENU & PRICE is subject to change without notice. GST included.

 

For any special Dietary requirements, please inform our staff when placing order.

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